​PAYMENT 

Option 1 - Credit/Debit Card Payment with secure online payment processing.

Option 2 - Cash on delivery. This option is available only within the United Arab Emirates.

 

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DELIVERY

Standard Delivery - United Arab Emirates (UAE) - All Emirates

We offer FREE SHIPPING within the UAE on orders above 400AED.

20AED delivery charge applies to orders below 400AED. The same charge applies to all Emirates.

Delivery charge is calculated on checkout.  

 

Same Day Delivery United Arab Emirates (UAE) - Dubai only

Special service, charge AED40 applies. This option can be selected on checkout. Orders placed before 4pm are delivered the same day until 10pm. 

International
Delivery charge is calculated on checkout depending on your country and weight of your order. 

Additional taxes or charges may occur within customs at the responsibility of the buyer/recipient. 

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SHIPPING

Standard Delivery - United Arab Emirates (UAE) - All Emirates

Domestic orders are shipped via our courier partner. Delivery can be scheduled by you at your convenience.
Most of the orders are shipped the same day and delivered the next business day or within 2 business days, stock permitting. We will contact you if an item you have ordered is out of stock to arrange an alternative.

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Same Day Delivery United Arab Emirates (UAE) - Dubai only

Same day delivery service is available in Dubai only. Place your order before 4pm and receive the same day until 10pm. 

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International

International orders are shipped through our international courier partners. Delivery can be scheduled by you at your convenience.
Please allow 3-5 business days to receive your order. However most of the orders are delivered within 3 business days, for example in the GCC, stock permitting. We will contact you if an item you have ordered is out of stock to arrange an alternative.

 

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ORDER STATUS & TRACKING

You will receive an email confirmation once your order has been received, and again when it has been dispatched. This second email includes your order tracking number and link to track your package in real time.

Our courier service will contact you via sms or phone call to confirm your preferred delivery time and place. 

Please ensure you give us a valid and frequently accessed email address and contact number upon checkout.

Please contact us if you think there has been a problem with delivery and we will follow this up for you.

 

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RETURNS

We want you to be happy with your purchases from us.
You can return your item(s) within 7 days of receipt for an exchange or refund. 

Terms & Conditions:

• Our Customer service should be contacted within 7 days of receipt of the item(s) via email: info@madebynatureme.com

• Sale items are not eligible for return.

• Items must be in its original condition - unused, unwashed and in original packaging.

• Packaging that is sealed must not be break open.

• Dubai purchases must be returned in store (DIFC) - Location Pin - unless the item is faulty.

• Overseas purchases are not eligible for returns, unless the item is faulty.

Refunds:

• Refunds are issued to the original mode of payment. Orders paid online are refunded to the credit credit/debit card used in your purchase. Orders paid with cash will be refunded via bank transfer to a UAE bank account.

• With exception of faulty goods, we can not refund shipment costs.

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OUR GUARANTEE

We deliver products of the highest quality which should arrive in excellent condition. If for any reason you find your item faulty, please contact us immediately and we will help you resolve the problem. 

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YOUR PRIVACY 

We respect your privacy.

Made by Nature does not sell or distribute customer contact information unless otherwise required as a matter of law.

Made by Nature may collect, retain and update personal information provided by you, in order to allocate customer loyalty benefits. You have the right to access, and to request correction or removal of any of your personal information. If you have any concerns about your privacy, please feel free to contact us.

 

 

TERMS OF USE

Prices

All prices are in United Arab Emirates Dirhams, AED (1AED=0.27USD). Starting 1st of January 2018, all prices shown are inclusive of Value Added Tax (VAT), in accordance with the VAT rules and regulations in the United Arab Emirates (UAE), for customers from the UAE. The exact VAT applicable to your order will be calculated upon checkout based on the delivery destination. 

All prices are subject to change. 

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Colours

We have made every effort to display as accurately as possible the colours of our products on this website. However, as the actual colours you see depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

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Copyright

The copyright including all material in this website, text, images, graphics, arrangement and encompassing design of this website belongs to Made by Nature Trading Ltd, unless it is otherwise stated.  



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DISCLAIMER - LANGUAGE

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MADE BY NATURE WEBSITE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

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Made by Nature website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the Made by Nature website, and are provided "as is." No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, refer to the English version of the website which is the official version.