Our goal is to make shopping with us as easy and comfortable as possible!
Place your order today and receive your shopping tomorrow! Anywhere in the UAE. At your preferred time and place.
OUR CUSTOMER SERVICE
Option 1 - Credit/Debit Card Payment through 2Checkout secure online payment processing.
Option 2 - Cash on delivery. This option is available only within the United Arab Emirates.
United Arab Emirates (UAE) - All Emirates
We offer FREE SHIPPING within the UAE on orders above 250AED.
20AED delivery charge applies to orders below 250AED. The same charge applies to all Emirates.
Delivery charge is calculated on checkout. No additional taxes apply.
Delivery charge is calculated on checkout depending on your country and weight of your order.
Additional taxes or charges may occur within customs at the responsibility of the buyer/recipient.
United Arab Emirates (UAE) - All Emirates
Domestic orders are shipped through our courier partner, Fetchr. Delivery can be scheduled by you at your convenience.
Most of the orders are shipped the same day and delivered the next business day or within 2 business days, stock permitting. We will contact you if an item you have ordered is out of stock to arrange an alternative.
International orders are shipped through our international courier partners. Delivery can be scheduled by you at your convenience.
Please allow 3-5 business days to receive your order. However most of the orders are delivered within 3 business days, for example in the GCC, stock permitting. We will contact you if an item you have ordered is out of stock to arrange an alternative.
ORDER STATUS & TRACKING
You will receive an email confirmation once your order has been received, and again when it has been dispatched. This second email includes your order tracking number and link to track your package in real time.
Our courier service will contact you via sms or phone call to confirm your preferred delivery time and place.
Please ensure you give us a valid and frequently accessed email address and contact number upon checkout.
Please contact us if you think there has been a problem with delivery and we will follow this up for you.
We want you to be happy with your purchases from us.
You can return your item within 7 days of receipt for an exchange or refund.
Items to return is in its original condition - unused, unwashed and in original packaging.
Sale items are not eligible for return.
Packaging that in non-sealable must not be break open.
With exception of faulty goods we can not refund shipment costs.
Refunds are issued as store credit.
Overseas purchases are not eligible for returns, unless the item is faulty.
We deliver products of the highest quality which should arrive in excellent condition. If for any reason you find your item faulty, please contact us immediately and we will help you resolve the problem.
We respect your privacy. Made by Nature does not sell or distribute customer contact information unless otherwise required as a matter of law. Made by Nature may collect, retain and update personal information provided by you, in order to allocate customer loyalty benefits. You have the right to access, and to request correction or removal of any of your personal information. If you have any concerns about your privacy, please feel free to contact us.
Prices- All prices are in United Arab Emirates Dirhams, AED (1AED=0.27USD). Starting 1st of January 2018, all prices shown are inclusive of Value Added Tax (VAT), in accordance with the VAT rules and regulations in the United Arab Emirates (UAE), for customers from the UAE. The exact VAT applicable to your order will be calculated upon checkout based on the delivery destination.
All prices are subject to change.
Colours - We have made every effort to display as accurately as possible the colours of our products on this website. However, as the actual colours you see depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Copyright - The copyright including all material in this website, text, images, graphics, arrangement and encompassing design of this website belongs to Made by Nature ME, unless it is otherwise stated.
SHOPPING WITH US